Shipping policy

Last Updated: June 22, 2026

1. WHERE WE SHIP (U.S. ONLY) Our Service is dedicated exclusively to customers within the United States, allowing us to ensure reliable, trackable, and safe shipping for your orders. We do not accept, process, or fulfill international orders. The Company strictly reserves the right to cancel and refund any order placed with an international shipping address or an address belonging to a freight forwarding service intended for export outside of the United States.

2. ORDER PROCESSING & HANDLING Because we specialize in unique, pre-owned, and "As-Is" inventory, every single order at Ryls' Services is hand-picked and carefully packed by our small operational team.

  • Processing Time: We strive to box and dispatch all orders as swiftly as possible. However, because we are a small team dedicated to quality control, please note that specific processing and handling times are not guaranteed.

  • Business Days: Orders are processed during standard business days (Monday through Friday, excluding weekends and major U.S. holidays).

3. SHIPPING RATES & TRANSIT TIMES Shipping charges for your order will be automatically calculated and displayed clearly for your review at checkout. We utilize trusted domestic carriers to ensure your items arrive safely. Any delivery timelines shown at checkout are estimates provided directly by the carrier and are not guaranteed delivery dates.

4. ORDER TRACKING Once your order has been securely packed and a shipping label has been generated, you will receive a confirmation email containing your tracking number. Please allow up to 48 hours for the carrier to scan the package and for the tracking information to become active in their system.

5. RISK OF LOSS AND TITLE Once we hand your securely packaged order over to the shipping carrier, the transit process is entirely in their hands. Risk of loss and title for all items purchased from us pass directly to you upon our delivery of the package to the carrier. Ryls' Services is not legally responsible for packages that are delayed, lost, mis-delivered, or stolen after the carrier has taken physical possession of them.

6. SEVERE TRANSIT DAMAGE & ISSUES We take great pride in packing your items securely. However, if your package arrives with severe, visible damage caused by the carrier that affects the fundamental functionality of your item:

  1. Take clear photographs of the damaged shipping box before you open it.

  2. Take clear photographs of the damaged item inside.

  3. Contact our team immediately at support@rylsservices.com.

While all retail sales are final under our strict No Return/No Refund policy, we evaluate severe carrier damage on a case-by-case basis to see if an exception can be made.

Support Disclaimer: We genuinely care about your experience and will review your damaged package claim as quickly as possible. However, please remember that specific response times are not guaranteed. We deeply appreciate your patience.